North Ray customer reviews – status as of 13.9.2026
⭐ Over 1,400 product and store reviews
⭐ Product reviews average around 4.7/5
⭐ Online store reviews average around 4.8/5
✓ All reviews from verified buyers
✓ All reviews are published on our site unfiltered
This is an ongoing story for us, as more and more reviews continue to come in.
North Ray products and online store have already accumulated over 1,400 customer reviews. Product reviews average around 4.7/5 and the online store rating is around 4.8/5.
All our reviews come from verified buyers and are published on our site unfiltered.
So we don't just select the most beautiful five-star feedback to display. We include improvement suggestions, glasses in the wrong size, products chosen for the wrong need, and even situations where something just wasn't the right fit for that person.
To us, that is the only fair way.
North Ray originally set out as the first Finnish company specializing in colored blue light glasses. Back then, a lot of things still had to be explained from scratch: why the lens is yellow, orange, or red, why light matters at different times of the day, and why someone would voluntarily walk around their home wearing orange glasses. 😄
Now, a few years later, the products have already gone to many Finnish homes. And perhaps what has been most valuable to us is getting to see through feedback what happens to the products after the package leaves Valkeakoski for the world.
Customer experiences are the cornerstone of everything we do
This is not just a nice corporate value at the bottom of our website. We genuinely want the customer to be satisfied.
If the first frame doesn't fit, we'll consider another. If the product wasn't right for the customer's needs, we'll find a better alternative. If something goes wrong, we'll take care of it. And we'll help until the situation is truly sorted out.
We also continue to thank every customer for every order. Really.
Even after three years, it doesn't feel like an automated process that somewhere in Finland someone has once again decided to spend their own money on a product from our small family business. We are extremely grateful for every order.
And perhaps that is exactly why the feedback we receive from customer service is particularly heartwarming.
One customer wrote:
“Ordering the product and communicating with customer service was first-class. I have hardly ever received such good service.”
Another:
“Approachable customer service unlike anything I remember encountering before.”
And one piece of feedback went like this:
“Absolutely amazing service and customer pampering ❤”
Quite wonderful feedback.
We must be exceptionally lucky with our customers
In three years, we haven't had a single truly angry customer encounter.
Of course, there have been complaints, glasses in the wrong size, shipping damages, products that weren't right for that particular person, and situations where we could have done something better.
We aim to create positive surprises for customers every week, whenever possible. So, in almost every encounter 😄.
Sometimes it's a quickly handled exchange. Sometimes we notice two orders made on different days and get them into the same package. Sometimes we manage to clarify something before it has a chance to become a problem. Sometimes we offer glasses that fit like a second skin.
So, what do customers themselves say about blue light glasses?
When moving from online store reviews to product reviews, the narrative quickly becomes very everyday.
Daytime glasses are associated with screens, workdays, bright artificial lights, and eye fatigue.
One user of KIDE daytime glasses wrote about their experience:
“I have suffered from tired eyes at work for a long time. Because of this, my overall well-being was also extremely tired after a workday. Thanks to blue light glasses, my eyes don't get tired and my overall well-being is cheerful after a workday. An unbelievably big impact that I could never have imagined!”
Another customer wrote about daytime glasses:
“Absolutely amazing, lightweight, and fit the head well. My eyes don't get strained when doing screen-based work.”
Reading this feedback, it becomes very clear that a person isn't really evaluating just the frame or the lens. They are evaluating what it is like to live their everyday life with them.
What a workday feels like. What it feels like in the eyes. Whether they can keep the glasses on their head for many hours. Whether they look like their own. Whether they are really the kind that you reach for from the case to use, rather than leaving them there.
And that is exactly why we have different lenses for different times of the day: daytime glasses for the day, evening glasses for the evening, and night glasses for later evening and nighttime use.
Evening glasses begin to reveal a world of their own
In reviews about evening glasses, a very familiar phenomenon keeps recurring: the evening just stretches on. A little more phone, TV, laptop, and bright lights on, even though the body should already start to understand that the day is coming to an end. This is exactly when evening glasses come into use for many.
One customer wrote about their SIRO evening glasses:
“After a long consideration, I decided to order evening glasses and I think it was worth it. Different lights no longer strain my eyes in the evenings and it feels like it's easier to fall asleep. The model is comfortable and lightweight.”
Another talks about Night Clips:
“Fits well over my own glasses. Significantly softens the evening light irritation.”
Customers' own experiences with sleep, falling asleep, sensations in the eyes, or calming down are exactly that: customers' own experiences. They should not be confused with a promise that every person will experience the same.
Still, they are extremely interesting to us, especially when the same things start to come up again and again in feedback.
And then there are the lights, for which customers seem to be constantly inventing new uses
In reviews of lighting products, what delights us perhaps most is how they end up in ordinary and concrete situations.
One customer wrote about the HOHDE reading light:
“This light does not disturb if a partner is trying to sleep next to you. Gentle light for reading❤️ I am extremely satisfied with the product. How could I have managed without this before?”
Another bought the HOHTE for a child's bunk bed, so that the sibling would not wake up from the light:
“I bought it for my child's bunk bed, so that the sibling would not wake up from the light. Works perfectly, is small and handy, and was surprisingly pre-charged! 💛 Customer service responded really quickly and helped with the order. Recommended!”
The HEHKU motion light, on the other hand, has ended up in bathrooms, baby-changing at night, and nighttime trips to the toilet.
One customer summarized the matter quite perfectly:
“No more fumbling in the dark, when you can see without being blinded :)”
Reading these, it becomes very clear how differently the same products find their place in people's everyday lives. We can design a purpose for a product, but customers will come up with the rest. 😄
Not all feedback is five-star praise – and it shouldn't be
To us, it is actually quite important that this is also visible.
One customer, for example, mentioned that although the eyeglass measurements were available on the site, the size was still difficult to grasp. Another hoped for a clearer comparison between daytime, evening, and night glasses.
And it is precisely from this kind of feedback that something concrete is often born. The size guide is improved, product page information is clarified, and the differences between products are explained better. Something that seems obvious to us may not be so for the person who sees the entire selection for the first time.
Five-star feedback warms the heart, of course. Three-star feedback may teach more. Both are needed.
So, what remains from over 1,400 reviews?
Our customers are not talking exclusively about blue light glasses, evening glasses, or lamps. They are talking about their own lives. About a workday at the screen. About a bright office. About an evening on the couch. About reading a book in bed. About a child in a bunk bed. About a nighttime trip to the toilet. About a partner who is already trying to sleep.
And sometimes about the fact that the package arrived so quickly that they hadn't even had time to properly wait for it. 😄
That is perhaps the most important part of the whole thing. We want to make products for real life.
Not for some perfect wellness bubble where the phone is turned off three hours before bedtime, the home dims at exactly the right time, and no one ever stays up to watch “just one more episode.”
But for this ordinary life that we all actually live.
And finally: thank you 💛
If you have ever ordered from North Ray, thank you. If you took a little extra time to write a review, a special thank you. If you told us what works, what surprised you, what wasn't for you, or what we should do better, you have helped both the next customer and us.
As the first Finnish company specializing in colored blue light glasses, we have been able to build this category here from pretty much the beginning. But without customers, it would ultimately just be products in a warehouse and our own thoughts about how good they are. 😄
It really is wonderful to see how products find their place in people's everyday lives. Thank you to everyone who has been part of this journey in one way or another. Every order, message, recommendation, and review really means a lot to us.
We really do have the best customers. 💛
With warmest regards,
Johanna and the entire NR team
Frequently asked questions about North Ray experiences and reviews
Are North Ray customer reviews from real customers?
Yes. All North Ray reviews come from verified buyers, and all reviews we receive are published on our site unfiltered. It is important to us that the feedback shows the full picture – both the amazing successes and the situations where something could have gone better.
What experiences do customers have with North Ray blue light glasses?
The feedback has been absolutely amazing. Customers especially thank the glasses for their comfort, lightness, fit, and how bright screens and artificial lights feel with the glasses. Daytime glasses receive a lot of feedback in connection with workdays and screen-based work, and many say they quickly made them part of their everyday life.
What experiences do customers have with North Ray evening glasses?
Evening glasses receive a lot of really strong feedback. Customers say they use them in the evenings with screens, television, and bright artificial light, and many reviews mention a more pleasant feeling in the eyes, evening relaxation, and easier falling asleep.
These are customers' own experiences, but we have accumulated so many of them that the same themes appear again and again in the feedback.
What is the difference between North Ray daytime, evening, and night glasses?
Daytime glasses are designed for daytime use, for example for screens and artificial lights. Evening glasses come into play when the day's light environment is wanted to start being calmed. Night glasses are intended for later evening and nighttime use, when blue light filtering is wanted to be taken even further.
Different lenses for different times – and not everyone needs to use all of them.
What experiences do customers have with North Ray lights?
Lighting products receive a lot of feedback precisely for their practicality in everyday life. The HOHDE reading light has found its place in evening reading, children's rooms, and baby care, while the HEHKU motion light has ended up in nighttime awakenings and nighttime movement.
Customers especially thank the light for its pleasantness, ease of use, and the fact that the whole home does not need to be lit up bright in the middle of the evening or night.
What experiences do customers have with the North Ray online store?
We are particularly proud of this. Store reviews repeatedly mention fast delivery, warm and personal customer service, and ease of shopping.
The service has been described in feedback, for example, like this:
“I have hardly ever received such good service.”
“Approachable customer service unlike anything I remember encountering before.”
“Absolutely amazing service and customer pampering.”
Such things cannot be taken with a shrug. 💛
Does North Ray also publish critical reviews?
Yes. All reviews we receive are published on our site unfiltered, even when the feedback is not five-star praise.
And good. Concrete improvements have already been born from improvement suggestions, for example to the size guide, product pages, and how the differences between different types of glasses are explained.
